Delivery & Returns
Delivery
Please allow 2-3 days for your items to be shipped.
All prices indicated are exclusive shipment costs.
- Delivery within Netherlands app: 7,50 euro
- Standard International* delivery app: 15 euro
- Orders to the rest of the world: 15 euro
*You may be liable for duty charges to receive imported deliveries from overseas. Kath a Porter does not accept liability for these charges. Please check with your local authority before placing any order.
If you have any questions about your delivery, please complete the form under contact.
Returns
Please keep in mind that vintage items can show signs of wearing as it is in good, though second hand, condition.
In order to reduce (non sustainable) returns as much as possible we ask you to please NOT do any impulse buy. Think twice before you buy, check your closet, think it over, long for it, and remember, all items come in 1 size only, they are one of a kind.
We aim to refund you within 7 days of receiving the returned item.
In order to reduce (non sustainable) returns as much as possible we ask you to please NOT do any impulse buy. Think twice before you buy, check your closet, think it over, long for it, and remember, all items come in 1 size only, they are one of a kind.
We aim to refund you within 7 days of receiving the returned item.
The rules of returns:
- Items must be sent back in original condition, with tag still attached within 14 days of order date
- If items do not fit these requirements, it will be sent back to the customer at his/hers expense. Customers are responsible for returns at their costs
- If you receive your package damaged, pls take a photo of the damaged before checking the content inside.
- Please submit a claim with the courier used to ship your order.Also please inform us about your return by sending an email to: info@kathaporter.com